Contact Us

Last updated: January 2026

We're here to help. Reach out with any question about your order, a product, shipping or returns and our team will get back to you within 1 business day.

Email: info@pokelootcards.co

Customer service hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)

Business: PokeLoot Cards

Location: United States

Order support

For questions about an existing order, please include your order number so we can help you faster. For return or refund requests, see our Returns & Refunds policy.